Jennifer Phillips

Market Strategy Director, Marketing Cloud at Salesforce

About Jen

As one of my favorite fellow SCRM cohorts has been known to intone after many a conference call: You can’t automate your way out of bad process!

I enjoy the challenge of understanding the business need while implementing and refining solutions that deliver something great to the customer, the employee, the executive, and the organization as a whole. My mission: solutions by design must deliver actionable metrics and support strategic priorities! My goal: Help my clients maximize results in a way that adds value to the customer/constituent.

My Sessions